How Facebook Fails To Protect Kids

Here’s a huge lesson for us all on how Facebook does not protect the users, our intellectual property and Facebook fails to protect kids. I never thought this could happen to me, but here we are. This is my experience and this is what I am trying to do about it.
On February 26, one of my followers pointed out to me that someone had stolen photos of me and my children taken from my branded Facebook page (or potentially my Instagram page) and are using them on a fake profile using the name Solphie Ann.
The profile picture in this stolen account is me and the kids atop the Duomo in Milan. The cover photo is of my children on a boat cruise in Norfolk County, Ontario.
This is the facebook account that stole my photos of my children and I and is passing them off as themselves.
There are photos of my daughter sitting on my Jeep, my friend Kasia and I drinking beer in Latvia. My girlfriends and I at a social media conference in Los Angeles. My kids and I hiking at Mount Nemo here in Ontario.
More from the Facebook Profile that stole my photos

I and numerous friends have reported the profile and the stolen photos to Facebook. I have messaged the account and asked them to remove my photos, no luck (the scammer has blocked me and blocks everyone who messages them about this). At this point, the account and the stolen photos have been reported over 100 times. Believe it or not, Facebook has repeatedly told me that this account DOES NOT go against their Community Standards.

Friends and family of mine are commenting on the photos staying they are stolen, but that account has not been removed or reprimanded and the images of my children remain on this account. The images of my children and myself cannot be associated to this spammer account any longer. My children are quite terrified that they are going to be damaged by this in the future. I am terrified that this will be detrimental to my personal online footprint and existence.

Facebook has yet to take action. Facebook is failing to protect my children. This is an exploitation of my minor children and myself. It’s incredibly¬†baffling that Facebook does not find this to¬†be a violation of their community standards.
One of my followers saw the scammer profile in a group selling tickets to an art show. She decided to bait them for me. This screengrab is their message exchange on Facebook.

One of my followers saw the scammer profile in a group selling tickets to an art show. She decided to bait her for me. This screen grab is there message exchange on Facebook. Conversation with one of my followers with the Fake Profile

This account is stealing money from vulnerable families posing as a seller of tickets to an artist’s workshop and I’m not the one behind it. According to my follower, this account stole $100 from a young family in her community.
At this point, I have pretty much exhausted ALL of my options with Facebook’s platform. There is no phone number to call to complain. Not a single live person has responded to a single request for help with the spammer. My ex-husband, who is livid that these photos of our children are being used in a fake profile and aren’t being removed has reported this story to several media outlets with this story, however, this is something that happens with great frequency on Facebook, so it’s not news.
Facebook ignoring all of these reports - I have pages and pages of emails of friends of mine reporting this profile and Facebook responding that this does not go against their community standards.
Can you imagine that this happens so much that not a single media outlet seems to care anymore? A friend of mine was able to obtain an email address of someone who works at Facebook through a family connection and I have sent them a detailed email. Truly I hope this gets resolved.
Honestly, I always thought I was moderately careful with my posting and my children. Sadly, their likeliness is now associated with a crime. Going forward, here’s how I am changing my approach to posting photos on my branded Facebook page:
  1. I will not be showing my children face on, not even on paid campaigns
  2. Every photo I post on my Facebook page will be watermarked
  3. My personal Facebook profile is completely locked down and I have begun unfriending people I don’t really know anymore.
  4. I am utilizing the services of Copytrack to find stolen images on other websites and enforce copyright
Aside from this bogus art fair ticket scam, I can’t help but wonder how else our photos are being used? Is my face on a fake dating profile catfishing someone? Did someone set this up to collect welfare funds? Trick someone into paying child support? One thing is for sure, I am relentless and if I have to ironically set up a fake profile to catch this jerk, I will.
If anyone finds my photos anywhere else, please do let me know. And if a profile with my picture is trying to sell you tickets to an art fair in Denver, it’s definitely not me. Please continue to report the profile.

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    • I agree! If this can happen to someone as internet savvy as me, imagine what could happen to others.

  • That’s scary that they aren’t willing to take the account down, especially with that many reports that they are pretending to be you. Clearly, Facebook would be able to see that you have uploaded these pictures long before they did therefore proving that you are the original account. That alone should be a red flag for them when these reports come in. Sadly, I have seen Facebook fall short on taking action in a number of different situations… And come down unnecessarily on others. I have a friend that was using a different last name on his account to make it so that he wasn’t searchable by his clients at work. For whatever reason, they flagged the account and even after showing ID that everything else was accurate and he was who he said he was along with an explanation on the appeal, they denied reinstating the account and he lost everything on it.